TopFlight

Partnering with Domestic & General and building an experimentation engineering culture

  • Using Optimizely client and feature flags, TopFlight introduced the capability to rapidly build and deploy A/B tests averaging more than 5 disruptive experiments a month.

  • This resulted in numerous wins across the business contributing to revamping D&G's core insurance flows with revenue increases across D&G's core products. We’re further unlocking innovation capabilities through experimentation.

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Agency Partnerships

  • TopFlight has formed strong collaborations with leading CRO and experimentation agencies. Our partnerships are built on a foundation of trust and enhanced by our robust implementation frameworks, which are designed to significantly accelerate experimentation processes. This approach has consistently delivered rapid increases in the number of A/B tests conducted, significantly boosting client satisfaction and enabling our partners to concentrate on growth and innovation.

  • By focusing on swift and reliable delivery, we empower our partners to not only meet but exceed their strategic objectives.

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Vacationer Dubai

  • TopFlight delivered the Vacationer Dubai booking engine connecting vacationers with luxury properties across Dubai. We delivered the booking engine in six weeks and enabled integrated data platforms to learn about their user behaviour.

  • We have now built a solid partnership with Vacationer and continue to evolve their product.

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Accelerating innovation within Domestic & General

  • TopFlight helped deliver an AI-powered chatbot to help diagnose common appliance issues.

  • We delivered this as an A/B test and gained valuable learnings. Not only did this result in a cost saving for the business, we gained deep insights into customer intent during the claims process and this helped spark a new AI / intelligent service initiative with the business.

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The Net Vet MVP

  • The Net Vet are innovators in the pet care industry, connecting pet owners with online vet’s through an in-app consultation experience.

  • The Net Vet app was previously in development for a number of years and struggling to gain market entry. TopFlight took over the project and delivered a working MVP in just 3 months resulting in instant market traction.

  • Do you have a pet and want real-time consultation at the click of a button? Go check them out and download the app!

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Planning for an AI-driven future

  • In a rapidly evolving digital landscape, TopFlight are focused on equipping our clients with the necessary tools to stay ahead of the AI-revolution curve. AI has been a recent hot topic and we believe it’s essential to start planning ahead and baking AI solutions or foundations into your products for the future.

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